Frequently Asked Questions

On What Size do you make portrait/artwork?

We can work on any size as per the demand (small, medium, large or custom sized). Prices will vary with the size

What kind of photograph you need to make a portrait/artwork?

We prefer a soft copy of the photograph uploaded on our website (or email it to us at portraitflip@gmail.com) while placing the order, preferably the original image taken with a good camera. One image is mandatory. To create your artworks we need a good face shot of the subjects, a better look at the details will help our artists add that extra edge to the creations. Generally, 2-3 photos of the subject give our artists enough to work from. Please make sure the photos are of good resolution/quality so that we can get the finest of the details correct.

How many days does it take to deliver?
We have 2 options for delivery:
1. Standard (Free) Delivery: This will usually take 16 to 20 days.
2. Express (Additional Cost) Delivery- This will take 10 to 14 days.
Is my payment safe?
Our payment gateway partner is Paypal which is one of the worlds leading and safest payment gateways for international transactions and Instamojo which is South Asia’s largest payment gateway solution with real-time, multiple payment options online payment processing services. We assure 100% safety for your payments and card details.
Can I view the artwork before you ship it?

Absolutely! You will receive a preview for review via e-mail. If you want, we can make the changes that you deem fit. Once you approve, we will process and ship your order.

Can you frame the artwork for me?

We put the frame but there won’t be any glass, due to its fragility.

I have an upcoming event. Can you deliver my artworks by a specific date?

Please notify us regarding your deadline so that we can accommodate your request! We will ensure that your portrait is created with the utmost quality and delivered before your specified date.